Comments for Ask Me - THRComputer Solutions http://www.thrcomputerllc.com/askme Just another WordPress weblog Sat, 05 Jul 2008 01:52:50 +0000 http://wordpress.org/?v=2.0.7 Comment on Review of SpamArrest by TechSupport http://www.thrcomputerllc.com/askme/review-of-spamarrest#comment-25939 Wed, 05 Dec 2007 23:48:20 +0000 http://www.thrcomputerllc.com/askme/review-of-spamarrest#comment-25939 Well I can't say that I have had to use their support yet. I would agree that if the support is what you say it is then that would not be acceptable to me. I use the web interface with IE7 and do not notice any real slowness. Well I can’t say that I have had to use their support yet. I would agree that if the support is what you say it is then that would not be acceptable to me. I use the web interface with IE7 and do not notice any real slowness.

]]> Comment on Review of SpamArrest by Big_Mark http://www.thrcomputerllc.com/askme/review-of-spamarrest#comment-25406 Thu, 29 Nov 2007 21:56:41 +0000 http://www.thrcomputerllc.com/askme/review-of-spamarrest#comment-25406 To bad Spamarrest has such crappy support. We've been using it here for over a year, over that time we've had no e-mail for an entire day at least 6 times. not a big deal for personal messages but we are a business, each time we don't get an e-mail is business lost. Their service is spotty, when you call for support you typically get a machine, and no call back, or you get a call the next day after the problem has been resolved. Lame. When the service is up using the web interface is painfully slow to the point of being almost useless. You still get spam in your "unverified" folder as well as any e-mails sent from people who do not reply to the 'Challenge e-mail" which occurs quite often, so you still end up sifting through page after page of spam trying to find that message. I am so unhappy with Spamarrest because of these reasons, I have worked with them trying to let them know their faults so they can repair them but all I get it "it works fine on this end" (regarding the slow interface) I guess slow is good... Whatever, don't believe the hype if you are looking for a Web-based e-mail solution for a business do not use Spamarrest. To bad Spamarrest has such crappy support. We’ve been using it here for over a year, over that time we’ve had no e-mail for an entire day at least 6 times. not a big deal for personal messages but we are a business, each time we don’t get an e-mail is business lost. Their service is spotty, when you call for support you typically get a machine, and no call back, or you get a call the next day after the problem has been resolved. Lame. When the service is up using the web interface is painfully slow to the point of being almost useless. You still get spam in your “unverified” folder as well as any e-mails sent from people who do not reply to the ‘Challenge e-mail” which occurs quite often, so you still end up sifting through page after page of spam trying to find that message.

I am so unhappy with Spamarrest because of these reasons, I have worked with them trying to let them know their faults so they can repair them but all I get it “it works fine on this end” (regarding the slow interface) I guess slow is good…
Whatever, don’t believe the hype if you are looking for a Web-based e-mail solution for a business do not use Spamarrest.

]]> Comment on How to install a DSL Modem by TechSupport http://www.thrcomputerllc.com/askme/how-to-install-a-dsl-modem#comment-1838 Sun, 22 Apr 2007 16:50:58 +0000 http://www.thrcomputerllc.com/askme/how-to-install-a-dsl-modem#comment-1838 Earl, glad this was helpful to you. I have been installing broadband for customers for many years and the DSL filters seem to be the main problem when DSL doesn't work. Earl, glad this was helpful to you. I have been installing broadband for customers for many years and the DSL filters seem to be the main problem when DSL doesn’t work.

]]> Comment on How to install a DSL Modem by Earl Billingham http://www.thrcomputerllc.com/askme/how-to-install-a-dsl-modem#comment-1837 Sun, 22 Apr 2007 16:20:44 +0000 http://www.thrcomputerllc.com/askme/how-to-install-a-dsl-modem#comment-1837 Thank you for explaining in plain English what BellSouth wouldn't do. They made references to part numbers of which numbers weren't placed on the outside packaging or on the parts themselves. Very confusing! I had to research the BellSouth FastAccess DSL Welcome Guide to find and identify all the parts to which they were referring to. Also, no mention was made to what the filters did. I guess the CD explains everything. They should give all their customers a rebate with the Geek Squad(Best Buy)and be done with it! Thank you for explaining in plain English what BellSouth wouldn’t do. They made references to part numbers of which numbers weren’t placed on the outside packaging or on the parts themselves. Very confusing! I had to research the BellSouth FastAccess DSL Welcome Guide to find and identify all the parts to which they were referring to. Also, no mention was made to what the filters did. I guess the CD explains everything. They should give all their customers a rebate with the Geek Squad(Best Buy)and be done with it!

]]> Comment on What is AceSpy by Tips for Safe Public Computer Use http://www.thrcomputerllc.com/askme/what-is-acespy#comment-292 Sat, 20 Jan 2007 15:52:10 +0000 http://www.thrcomputerllc.com/askme/what-is-acespy#comment-292 [...] Why should you worry about changing your password so much when using a public computer?  You need to change your password in case anyone has set up what is known as a key logger program.  Key logger software is a type of spyware that records every keystroke made on a computer.  So if you use a public computer to log into email, access your bank account, or purchase something with your credit card, the person who installed the key logger software can record all your sensitive information.  To be extra safe, avoid making credit card purchases or logging into your bank account while traveling unless you are using your own personal laptop. [...] […] Why should you worry about changing your password so much when using a public computer?  You need to change your password in case anyone has set up what is known as a key logger program.  Key logger software is a type of spyware that records every keystroke made on a computer.  So if you use a public computer to log into email, access your bank account, or purchase something with your credit card, the person who installed the key logger software can record all your sensitive information.  To be extra safe, avoid making credit card purchases or logging into your bank account while traveling unless you are using your own personal laptop. […]

]]> Comment on Your children shouldn’t be the Internet experts in your home – you should be! by What is Parental Control Software http://www.thrcomputerllc.com/askme/your-children-shouldnt-be-the-internet-experts-in-your-home-%e2%80%93-you-should-be#comment-277 Mon, 15 Jan 2007 15:44:59 +0000 http://www.thrcomputerllc.com/askme/your-children-shouldnt-be-the-internet-experts-in-your-home-%e2%80%93-you-should-be#comment-277 [...] The Internet can be a great tool for a child.  It opens up access to the world that few of us were offered as children.  However, there are things on the Internet you don’t want your child to access such as inappropriate text and images.  They can also inadvertently reveal personal information such as their name, address, phone number, or even your credit card number.  So as wonderful as the Internet is, you must take steps to protect children while they are on it.The Internet is just like anything else in life – the first line of defense starts with you.  Just as you teach children to look both ways before crossing the street, you need to teach children to be careful on the Internet.  Guide them to sites they will enjoy that are age appropriate.  Supervise and limit their time online and show them you are an expert with the computer. [...] […] The Internet can be a great tool for a child.  It opens up access to the world that few of us were offered as children.  However, there are things on the Internet you don’t want your child to access such as inappropriate text and images.  They can also inadvertently reveal personal information such as their name, address, phone number, or even your credit card number.  So as wonderful as the Internet is, you must take steps to protect children while they are on it.The Internet is just like anything else in life – the first line of defense starts with you.  Just as you teach children to look both ways before crossing the street, you need to teach children to be careful on the Internet.  Guide them to sites they will enjoy that are age appropriate.  Supervise and limit their time online and show them you are an expert with the computer. […]

]]> Comment on Fighting Email Spam by Webmaster Strategies For Fighting Spam http://www.thrcomputerllc.com/askme/fighting-email-spam#comment-274 Mon, 15 Jan 2007 00:29:28 +0000 http://www.thrcomputerllc.com/askme/fighting-email-spam#comment-274 [...] Spammers are able to harvest email addresses from forums, blogs, and other activities you do online.  Their spambots take very little time and effort to obtain all these email addresses that they can then use to spam email accounts or sell to others.  They exert very little effort to be able to do this while most of us spend quite a bit of time either deleting spam or trying to figure out how to stop it.  If the cost of spammer’s job was raised, it might help put the ball in your court, rather than theirs.Some end-user techniques were previously discussed in Part I, and some of those can even be used by webmasters on whose sites your email address resides.  Here are a couple of examples for webmasters: [...] […] Spammers are able to harvest email addresses from forums, blogs, and other activities you do online.  Their spambots take very little time and effort to obtain all these email addresses that they can then use to spam email accounts or sell to others.  They exert very little effort to be able to do this while most of us spend quite a bit of time either deleting spam or trying to figure out how to stop it.  If the cost of spammer’s job was raised, it might help put the ball in your court, rather than theirs.Some end-user techniques were previously discussed in Part I, and some of those can even be used by webmasters on whose sites your email address resides.  Here are a couple of examples for webmasters: […]

]]> Comment on Email Spam Letters by Email Security : Ask Me - THRComputer Solutions http://www.thrcomputerllc.com/askme/email-spam-letters#comment-245 Fri, 29 Dec 2006 04:17:27 +0000 http://www.thrcomputerllc.com/askme/email-spam-letters#comment-245 [...] Do you remember when people had to communicate by phone, letters, or faxes?  Many of us were alive before email was popular, but it is hard to believe we survived for so long without it!  It is the major mode of communication today whether at work or at home.  It is also one of the most common ways for hackers to defraud people and send viruses.  It is necessary to protect yourself if you use email at all. [...] […] Do you remember when people had to communicate by phone, letters, or faxes?  Many of us were alive before email was popular, but it is hard to believe we survived for so long without it!  It is the major mode of communication today whether at work or at home.  It is also one of the most common ways for hackers to defraud people and send viruses.  It is necessary to protect yourself if you use email at all. […]

]]> Comment on What is a Thumbnail Drive by Backing up your computer : Ask Me - THRComputer Solutions http://www.thrcomputerllc.com/askme/what-is-a-thumbnail-drive#comment-242 Wed, 27 Dec 2006 23:51:41 +0000 http://www.thrcomputerllc.com/askme/what-is-a-thumbnail-drive#comment-242 [...] You can store your backups on CDs, DVDs, removable hard drives, or keychain thumbnail drives that are easy to remove and carry with you.  Even floppy disks can still be used if you have a floppy drive.  [...] […] You can store your backups on CDs, DVDs, removable hard drives, or keychain thumbnail drives that are easy to remove and carry with you.  Even floppy disks can still be used if you have a floppy drive.  […]

]]> Comment on Why do I want a home network? by Fighting Viruses not on your PC : Ask Me - THRComputer Solutions http://www.thrcomputerllc.com/askme/why-do-i-want-a-home-network#comment-235 Tue, 26 Dec 2006 22:58:49 +0000 http://www.thrcomputerllc.com/askme/why-do-i-want-a-home-network#comment-235 [...] Computer viruses can attack all computers on a network(including your home network if you have one), from your personal computer to a server that assists the entire organization.  A server is basically the same as a personal computer, but because it serves more people, it has more memory, disk space, and processors to carry the workload.  There are normally email servers dedicated solely to sending and receiving email.  Most web pages are served on exclusive servers that only deal with web traffic of those pages.  Some places, if they share quite a few files with others, may even have a server dedicated only to file transfers. [...] […] Computer viruses can attack all computers on a network(including your home network if you have one), from your personal computer to a server that assists the entire organization.  A server is basically the same as a personal computer, but because it serves more people, it has more memory, disk space, and processors to carry the workload.  There are normally email servers dedicated solely to sending and receiving email.  Most web pages are served on exclusive servers that only deal with web traffic of those pages.  Some places, if they share quite a few files with others, may even have a server dedicated only to file transfers. […]

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